We at Cloud Data Works are proud to support responsible exchange on the Internet. At times, however, certain parties don’t support that approach, and it has become apparent that the same environment can also contributed to fraud and abuse of these resources. In particular, “spam” has proven to be a major problem for many people on the Internet, our customers included.
By spam, we refer to the sending of unsolicited email, instant messaging, or other communication to a large group of people at once. Variations on this practice include off topic (and usually promotional) messages on bulletin boards, guestbooks, Usenet newsgroups, or chat rooms.
Spam is strictly against our Terms of Service, and will result in the immediate termination of service without refund of any customers who are found to have used spam in conjunction with their Cloud Data Works account.
This policy dictates what is considered acceptable use of bulk email/messaging by Cloud Data Works.
Mailing list subscriber information must include the date and time that the subscription was confirmed, as well as the IP address of the subscriber at the time of the confirmation. The user must be able to present this information at Cloud Data Works’s request.
Lists cannot be procured from outside parties unless the email sender has procured a list from an organization that sells or otherwise shares email distribution lists, and all of the following conditions are met:
Users must not modify the headers of any message in such a way that purposefully obfuscates the origin of the message.
Undeliverable addresses must be removed from all future mailings after no more than 5 bounces.
Users are responsible for the practices of any affiliate program members they solicit the help of, as if they were hiring an outside advertising agency.
Users using either outside advertising companies or 3rd party mailing programs must abide by the same policies and practices as those using Cloud Data Works’s own bulk mailing list tools.
All mailings must provide clear and simple to follow instructions for opting-out of future mailings, and all reasonable attempts must be made to facilitate the removal of a mailing list subscriber at their request.
The user is advised and acknowledges that Cloud Data Works’s electronic mail service equipment is located in BC, Canada. In no event shall the user use Cloud Data Works’s equipment in violation of the Canada’s Anti-Spam Legislation (CASL). To further understand the legal requirements and ramifications, please refer to the CASL website.
It is strictly prohibited in conjunction with your Cloud Data Works account to sell software designed specifically to facilitate the practice of spamming.
Predominately promotional messages must not be posted to bulletin boards, discussion forums, guestbooks, Usenet newsgroups, or any other similar service unless the operator of that service explicitly allows such messages. In the case of Usenet newsgroups, such messages must be specifically allowed in that group’s charter.
Cloud Data Works reserves the right to disable any account at any time should it feel there is a reasonable suspicion that it is being used in conjunction with the practice of spamming.
Customers must substantially address all spam related inquiries by Cloud Data Works personnel within 72 hours. Failure to respond within a reasonable period of time may result in the disablement of the user’s account.
By following these guidelines and respecting the privacy of your visitors, you can gain much from the responsible practice of commerce online. Of course, should you have any questions regarding the proper way to use bulk email with your web site, please contact us for more information.
All of the terms and restrictions mentioned above apply to any VPS or Dedicated Server subscriptions and its respective uses.